Refund Policy
Effective Date: December 12, 2024
- Purchase Terms of Agreement
The purchase of digital products, including eBooks, PDF downloads, and online materials, is subject to the following terms and conditions. Consumers are advised to review this policy carefully before making any purchase.
- Payment + Refund Policy
All transactions for the purchase of intangible products, eBooks, PDF downloads, resource materials, and online content are processed through secure payment gateways such as PayPal or Stripe. These payment gateways use SSL encryption to ensure the safety and security of your payment details. Your credit or debit card information is not stored during this process.
- Refund Eligibility
Since the products are digital, they are considered “used” after download or opening. However, we offer a refund within a 14-day window if you are not satisfied with the product. To request a refund, you must contact us within 14 days of your purchase. Refunds will only be granted if the product has not been fully downloaded or accessed. If you are eligible for a refund, you can contact our support team directly at support@preneurshelf.bredware.com.
- Delivery of Goods and Services
Upon completing your purchase, the digital products (eBooks, PDF downloads, etc.) will be delivered to you via email or through a secure download link provided on our website. You will have immediate access to the materials upon successful payment processing. If you encounter any issues with the delivery, please contact our support team at support@preneurshelf.bredware.com for assistance.